PFSense 4 LabTech
Getting the most out of PFSense
The PFSense plugin for Labtech allows a MSP to manage PFSense deployments across all locations making the world's greatest open source firewall even better with integration LabTech RMM platform.
Manage All Clients Globally
Get quick views into the status of backups and interfaces in the Global Manager across all clients.
Get visibility into the current status of backups across the MSP
See what interfaces across your clients are failed or in a warning state while getting vital stats on the current status of each of the client locations managed by the MSP. See the status of all the IPSec tunnels under management or verify the CARP Status of PFSense devices deployed across your MSP. Check on Services that are running or see if you have any gateways that are showing packet loss. PFSense4LabTech has some very useful views that polled from the PFSense devices the MSP manages.
Configure how often the stats are updated, daily backups are performed after hours. Run manual scans and backups across the MSP with just a click of the button.
Manage a Client Location
Using our Location Tab you can now do manual backups (snapshots) of your firewalls and store those snapshots in the LabTech database.
It is simple to add firewalls to be managed, add one or more PFSense entries to the Passwords tab at the location where the firewalls are placed and we will do the rest.
A sample entry would look like this, You can use either HTTP or HTTPS and also include a special port number if needed.
Switch from the Passwords tab to the PFSense 4 Labtech tab to enable collections and backups for all firewalls at the location.
Once enabled you can manually run backups and interface updates or allow the automated services update the backups and interfaces for you.
1 click backups
With one click the plugin looks to find the best system to scan the firewall with and executes the commands needed to pull the backup from the firewall and returns it to the LabTech database.
Export and Restore
After taking backups of a PFSense firewall you can review the backups, export the backups to a XML file for restore or remove unwanted backups from the database.
Get the Interface statuses of your PFSense firewall and if they are up or down.
Check on the status of the gateways at each location.
IPSec Tunnel Status
Check the status of the IPSec tunnels at each location.
See the status of the CARP Interfaces and who is Backup and who is Master.
Verifying that your services are running as expected is just a click away.
How to install Plugins
Here is a quick how-to install plugins on to a ConnectWise Automate System [Click Here]
So you are having some issues?
You are in the right place, Plugins4Automate is committed to making sure you get the most out of your investment so we have several support options for you
Our support forums are here to help you find quick answers to your questions. If you are having a problem you can post them here for the community to help you with.
Plugin support comes in 2 flavors, operational and licensing support.
Operational Support can be anything with using a particular plugin inside your MSP's environment. Each environment is different, where one MSP may have 300 agents all being remote laptops another MSP is managing thousands of agents in mixed environments spanning the globe. That makes supporting plugins expensive and time consuming when working with so many environments. This extra time and energy gets reflected in the rising cost of the monthly subscriptions for each plugin and leaves support for free plugins left behind. We want to make sure we can provide timely support to everyone regardless of the plugin and keep from raising the cost of subscriptions for MSPs that do not require support; for the benefit of a few that do.
Plugins4Automate has partnered with LabTech Expert to supply a pay as you go support service for any of our plugins at a flat rate of $130 per hour. Get expert care by a knowledgeable LabTech Certified Professionals with years of experience managing ConnectWise Automate and LabTech environments of various sizes. The LabTech Expert team will assist you in issues related to the use and operation of the plugins we offer. To reach out for support please direct emails to email@example.com. Please include the plugin you are needing help with and any contact information. An automated ticket will be created for you and an engineer will reach out to you quickly.
License Support issues are handled in house, if you feel you have a issue with expired or non functional license subscriptions please send a email directly to Plugins4Automate. One of our team members will gladly work with you to get your license operational.
Need to cancel your subscription?
Please call (321) 361-6211 to talk with our sales department, they are always glad to talk shop.